Customer Experience Advisor Member

Vanessa Zambo

Active Term: 05/2024 - 05/2025

Areas of Expertise

  • Your Customer Experience Strategy
  • Your Customers, Their Experience Journey
  • Customer-Focused Innovation
  • Customer First Culture
  • Accelerate & Improve Decisions with Data
  • Customer Experience in your Organization-Navigating Politics of Change

Chief Marketing Officer

Terracon

Vanessa Zambo is the Chief Marketing Officer at Terracon and leads initiatives centered around client experience, brand, digital and ecommerce, as well as future marketing innovations for the company. Vanessa is a passionate employee-owner, driven to take the company to new heights. She is married to Justin and has two boys, Stone and Blue.

Vanessa has two master’s degrees; an MBA in International Business and Advanced Marketing Practices, and a Master’s in Journalism from the University of Kansas. She is a Certified Professional Services Marketer (CPSM), which is a professional marketing designation in the engineering industry.

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